Our simple and transparent fee model makes it much easier to understand your full supply chain costs.

End-to-end Fulfillment 

To keep things simple, we charge an all-inclusive fee per case that includes:

  • Receiving & checking inbound stock (by pallet)
  • Handling into storage
  • Barcoding every case
  • Interstate transfer to depots
  • Picking, labeling and delivery by case

1. Regular Service

Powered by Australia Post eParcel, this service available nationwide.

Metro areas orders received by 2pm are typically delivered next day. Regional, Country and Interstate locations and orders during peak periods may take longer. See our Delivery Time Estimator for more information.

Metro Rate
Dispatch depot
6 packs
Up to 9kg
12 packs
Up to 22kg
per case
Non Metro Surcharges6 packs
Up to 9kg
12 packs
Up to 22kg
Regional (same state)+ $2.50+ $5.00
Country (same state)+ $6.00+ $12.00
Interstate Metro+ $4.50+ $9.00
Interstate Regional+ $5.00+ $10.00
Interstate Country+ $15.00+ $30.00


  • Ideal for DTC or small/regional TRADE orders
  • Optional Signature Required or Authority to Leave
  • Delivery notifications sent to customer
  • Surcharges apply to non-metro locations
  • 2pm local cut off time for next day delivery

2. Same Day Service

Powered by Australia Post On Demand, this service is available in Sydney, Melbourne, Brisbane, Adelaide and Perth greater metro areas. Orders outside of these metro delivery zones are shipped via the Regular Service.

The following surcharges are applied to the Regular Service rates listed above.

ServiceDelivery WindowCut off timeSurcharge
Morning service
Afternoon service1pm to 5pm930am+ $7.50 / order
Evening service6pm to 9pm1130am+ $7.50 / order
Saturday service1pm to 6pm1230pm Friday+ $10.00 / order


  • Ideal for DTC or TRADE orders within Metro Areas
  • Mandatory POD (all same day deliveries must be signed for / no authority to leave)
  • Invoices can be included if required
  • Maximum of 5 cases shipped per consignment

3. Liquor Connect Service

Powered by Australia Post Couriers, this service is available in SYD, MLB, BNE, ADL & PTH greater metro areas. Orders outside of metro delivery zones are shipped via the Regular Service.

Rates quoted are per case regardless of size.

Dispatch depotCASES
Delivery OptionsDelivery WindowCut off time
Morning service9am to 1pm530am
Afternoon service1pm to 5pm930am
Evening service6pm to 9pm1130am
Saturday service1pm to 6pm1130am Friday
UrgentNext 2-3hrs3pm

Order Processing Fee = $5.00
Urgent Next 2-3 hours = + $15.00 / order

This fee applies to all Liquor Connect orders to cover administration costs.


  • Ideal for larger TRADE or DTC orders
  • Mandatory POD (all same day deliveries must be signed for / no authority to leave)
  • Invoices included with each order
  • Select from AM / PM / Twilight / Saturday delivery slots

Storage Fees

To enable the same and next day delivery service, a pre-agreed amount of each product is kept in pick faces at selected depots. Generally each depot holds 2-4 weeks stock cover that is replenished regularly from inventory held in bulk storage. This amount can be increased or decreased as required to cater for seasonal or promotion activity.

  • DEPOT PICK FACE – $5.00 / pallet / week
  • BULK STORAGE – $2.20 / pallet / week
  • PALLET HIRE – $0.70 / pallet / week

Other Costs

Delivery Issues:
Call for return$10.00 / case
Return to sender$17.50 / case
Damaged case processing$10.00 / case
Optional transit cover (Up to $500 per case)$2.50 / case
Picking & packing:
Pick and pack by bottle (on demand)$0.75 / bottle
Apply branded sticker / invoice$0.75 / case
Apply invoice to order$0.75 / order
Consolidate 2 x 6 packs into shipper$5.00 / case
(includes shipper)
Kitting:Adelaide Bulk StorageAll Other Depots
2 bottle mixed cases$1.00 / case$2.00 / case
3 bottle mixed cases$1.50 / case$2.25 / case
4 bottle mixed cases$2.00 / case$2.50 / case
6 bottle mixed cases$2.50 / case$3.00 / case
12 bottle mixed cases$4.50 / case$4.50 / case
15 bottle mixed cases$6.00 / caseNA
Strap 2 x 6 bottle packs$1.50 per doz$1.50 per doz
Single bottle cartons & insert (750ml)$1.50 / carton
3 bottle carton & dividers$1.75 / carton
6 bottle carton & dividers$2.00 / carton
12 bottle carton & dividers$2.50 / carton
15 bottle carton & dividers$3.50 / carton
Adhoc warehouse tasks:$50 / hour
Pallet freight (ex Adelaide only):
Melbourne metro$75
Sydney metro$150
Canberra / Brisbane / Perth metro$250

Payment Terms

Invoices are generated weekly in arrears covering the period Monday-Sunday.
Storage and pallet hire fees are calculated on a daily basis.

End-to-end fulfillment fees are charged in arrears in two installments:

1. $3.50 per case as stock is dispatched to the depots
2. The balance per case when the stock is dispatched from the depots

Payment terms are 7 days from the date of invoice.
Unless otherwise agreed, any amounts due will be automatically debited on the due date against the credit card on file.

Version 2:2020 All prices are ex-GST

Unlike most 3PL’s we do not charge order, consignment or minimum charge fees.
Additional surcharges apply for special warehouse or additional delivery requirements.

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